At Reserve Relief ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [reserverelief.com] or use our services for unfreezing Shopify reserves.
1. Information We Collect1.) Personal Information: When you submit a form or contact us, we may collect your name, email address, Shopify store details, reserve information (e.g., hold amount, duration), and any other data you provide.
2.) Usage Data: Automatically collected information like IP address, browser type, device info, pages visited, and time spent on the site.
3.) Cookies and Tracking: We use cookies for analytics and functionality.
To provide our reserve relief services, including immediate free review after form submission, negotiating appeals and compliance with Shopify, and providing updates. To communicate next steps, such as directing you to book a Calendly call, respond to inquiries, and improve our site. For internal analytics and marketing (with your consent where required).
3. Sharing Your InformationWith service providers (e.g., for secure form processing or Calendly integration) who are bound by confidentiality. As required by law, or to protect our rights.
4. Data SecurityWe use encrypted forms and comply with industry standards (e.g., GDPR). Your Shopify info is handled confidentially and never shared without consent.
Report any concerns to: support@reserverelief.com
1.) Access, correct, or delete your data by contacting us.
2.) Opt out of marketing emails or cookies via settings.
3.) For EU/CA residents: Rights under GDPR/CCPA, including data portability.
Our services are not for those under 18; we do not knowingly collect data from minors.
7. Changes to This PolicyWe may update this policy; changes will be posted here with the new effective date.Contact us at: support@reserverelief.com with questions. This policy is governed by laws of the State of Florida.